Privacy Policy

We collect information you provide and information generated as you use Localy:

• Account details — your name, username, email address, and profile photo.
• Orders and activity — items you order, reviews and ratings you leave, videos you post, communities you join, and businesses you save or like.
• Location — approximate location used to show businesses near you (only when you allow it).
• Payment information — processed securely by our payment provider, Stripe. Localy never stores your full card number.
• Preferences — settings such as your theme and food-allergy choices.
• Device and usage data — basic technical information needed to run and improve the app.

• To provide core features — discovery, ordering, checkout, messaging, and communities.
• To personalize what you see, including nearby businesses and allergy-aware recommendations.
• To process payments, deals, coins, points, and Premium subscriptions.
• To keep Localy safe, prevent fraud, and meet legal obligations.
• To respond to your support requests and send important service notices.

We do not sell your personal information. We share it only as needed to run Localy:

• Businesses you interact with — when you place an order or message a business, they receive the details needed to fulfill it.
• Service providers — such as Stripe (payments) and our hosting and infrastructure partners, who process data on our behalf.
• Legal reasons — when required by law or to protect the rights and safety of our users.

You can view and edit your profile, manage allergy and appearance preferences in Settings, and control location access through your device. Depending on where you live, you may also have the right to access, correct, or delete your personal information — contact us to make a request.

We keep your information for as long as your account is active or as needed to provide Localy and meet legal requirements. We use industry-standard safeguards to protect your data, though no method of transmission or storage is ever completely secure.

Localy is not directed to children under 13, and we do not knowingly collect their information.

We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app.

Questions about your privacy? Email us at support@localy.app or visit our Contact page.